LAB Group and Whiteoak Partner to Digitise Investor
LAB Group is pleased to announce its latest partnership with Whiteoak, marking the successful implementation of LAB's digital onboarding and customer lifecycle management (CLM) technology to support investor onboarding for the Whiteoak Growth Fund II.
Whiteoak Growth Fund II is Whiteoak’s flagship investment vehicle, focused on accelerating the growth of high-potential, privately held Australian companies. Through this partnership, LAB Group is streamlining the end-to-end onboarding process for both financial advisers and direct investors, helping Whiteoak scale its operations while maintaining the highest standards of compliance and investor experience.
The LAB digital onboarding framework has been tailored to Whiteoak’s specific requirements for the Growth Fund II, automating key steps in AML/CTF compliance, KYC verification, and account creation. Investors and advisers benefit from a fully branded, intuitive digital experience that simplifies data capture, document submission, digital signing, and consent processes – enhancing engagement and accelerating time to investment.
Nick Boudrie, CEO of LAB Group, said:
"We are thrilled to be supporting Whiteoak with their fund engagements. Our digital engagement technology is purpose-built to handle complex investor onboarding scenarios across multiple channels, and this partnership demonstrates the power of automation and intelligent workflows in delivering a secure, scalable and seamless experience for both advisers and investors."
This deployment continues LAB Group’s momentum in transforming how investment managers onboard and engage their clients, using regulatory technology to drive operational excellence and regulatory assurance.
Raymond Tay, Operations Director of Whiteoak, said:
“LAB Group is an integral partner in our investor on-boarding process, and we are pleased to be working with them in conjunction with common third-party service providers to enable a streamlined customer application and on-boarding experience”.
About LAB Group Services Pty Ltd
LAB Group is a pioneering regulatory technology (RegTech) company revolutionising customer lifecycle management (CLM) through its innovative digital engagement and KYC verification solutions. Founded in 2010, LAB provides comprehensive services that seamlessly integrate AML/CTF compliance, enhanced customer due diligence, and automated customer account creation. LAB technology has facilitated millions of consumer engagements across over 15 industry verticals, serving half of the world's top ten global Asset Managers.
Through its extensive integrations, LAB connects to multiple verification sources, enabling accelerated customer engagement, enhanced security, and improved engagement conversion. As a leader in secure customer onboarding, engagement and verification, LAB technology orchestrates digital client acquisition, corporate and identity verification, data capture workflow management, fraud protection, periodic reviews, perpetual KYC, PEP/Sanction and adverse media screening and other regulatory and compliance needs into a modular solution.
LAB's sector-agnostic integrations and data automation capabilities help businesses adapt to evolving governance, risk and compliance (GRC) regulations while meeting best of breed customer experience expectations. Headquartered in Melbourne, Australia and with a global presence across APAC, Europe, and the UK, LAB specialises in facilitating compliant cross-border investments and continues to shape technology solutions in an increasingly complex global regulatory landscape.
About Whiteoak Pty Ltd
Whiteoak is an independent private equity investment firm with a distinctive approach to partnering with high-quality Australian private companies. Founded in 2016, Whiteoak invests between $10 million and $50 million in businesses across consumer, technology, business services, and healthcare sectors. The firm supports management teams through active collaboration, strategic insights, and growth capital.
Whiteoak Growth Fund II is the firm’s flagship fund dedicated to investing in scalable, high-performing businesses, supported by a network of advisers and direct investors. With offices in Sydney and Melbourne, Whiteoak continues to accelerate the success of Australia’s most promising enterprises.
